Can I cancel a one-time order? Customer Care November 08, 2018 21:46 Updated If your order has already been processed for shipping, which normally happens within one hour of placing it, we are unable to cancel your order. Please contact us as soon as possible if you would like to edit your recently placed order. Related articles How can I manage or cancel my subscription? How do you ship nutpods refrigerated/keep them cold? I'm interested in partnering with nutpods; what are my options? How long are limited time flavors available? Does nutpods require refrigeration?