Can I cancel a one-time order? Customer Care February 19, 2020 20:08 Updated If your order has already been processed for shipping, which normally happens within one hour of placing it, we are unable to cancel your order. Please contact us as soon as possible if you would like to edit your recently placed order. Related articles How can I manage or cancel my subscription? How do you ship nutpods refrigerated/keep them cold? Where is my order? I'm interested in partnering with nutpods; what are my options? Will you provide samples for my event?